Desmond Yap, director of Xinda sales and service center in Singapore, offers international service for Xinda, which is focusing on producing compounding extruders. He has more than 10 years of experience in installing and commissioning Co-kneader and twin screw extruding system. With such strong background, XINDA Singapore team has gained great reputation from our customers.

Compounding extruders are complex machines used to compound polymers and additives into a homogeneous mixture, which involves lots of mechanical and chemical knowhow. To better understand Xinda compounding system, Singaporean team received the comprehensive training at Xinda with a deep understanding of how they operate and the technical challenges that can arise during various phases of a project.

One of the unique aspects of Desmond’s professional profile is his ability to speak five languages, especially fluent in English, Mandarin, and Malay. This linguistic proficiency has proven to be an invaluable asset in his work, as it allows him to communicate effectively with Xinda customers from different regions and cultural backgrounds. Desmond’s ability to bridge language barriers ensures smooth collaboration and minimizes misunderstandings during complex technical projects.

Singapore team lead by Desmond is in charge of the installation and commissioning of XINDA big projects at customer sites. This process is quite technically demanding to ensure that the machine is properly set up and functioning according to the customer’s specifications. Desmond takes pride in understanding the customer’s exact needs and expectations, which often requires in-depth discussions with the customer.

Once the machine is installed, he oversees the process of getting the machine up and running, ensuring that it operates efficiently and safely. Desmond’s ability to solve technical problems have earned him the respect of his colleagues and customers.

Desmond said his happiest moments is when the final product fully meet the customer’s requirement. This moment signifies the successful completion of the installation and the state of art quality of Xinda machine. Additionally, the solution of any technical issues during commissioning further adds to the satisfaction, as it demonstrates the team’s ability to overcome challenges and deliver a high-quality result.